Find spares for Trusted, AADvance and Regent installations. Send the module or assembly code, its revision and the quantity needed. Review the offered item against your system records before confirming an order.
TRUSTED, AADVANCE AND REGENT
Identify the ICS system first
Trusted modules, AADvance bases and termination assemblies, and Regent I/O serve different system families. Start with the platform name, then copy the complete item code and revision from the label. Include any connected termination assembly or cable in your enquiry. Group images illustrate the range; request photos of the offered item.
Start with the manufacturer and full part number. Use the checks below to prepare the equipment details, supplier documents and delivery requirements for your enquiry.
COMPANY DOCUMENTS
Prepare for supplier approval
Tell us which company documents your purchasing team needs. Include your approval checklist and any required format so we can confirm what is available for review.
Check the full part number and hardware revision against your equipment. Include related components where relevant, and have your engineer review the proposed replacement.
Provide the destination, required arrival date and any receiving restrictions. Review the proposed dispatch date, shipping method and packing requirements against your schedule.
Check whether the quotation covers the complete unit or an individual component. List any accessories, connectors or cables you need separately.
COMMON PARTS QUESTIONS
Answers before you order
Review the questions below for guidance on product identification, condition, warranty and delivery. Contact our team for details specific to your equipment or order.
Which ICS Triplex code should I use when requesting a quotation?
Use the complete code on the required item, rather than the general system name. For example, keep the C suffix in T8431C if it appears on your label. Include a clear label image when the characters or revision are difficult to read.
02
Can one request contain several ICS Triplex references?
Yes. List each reference on its own line with its quantity and required condition. If certain items must arrive together, state that requirement and the delivery destination so the response can address the complete list.
03
What if the offered ICS Triplex revision differs from the installed unit?
Ask for the exact revision and supporting information for the offered unit. Your engineering team should assess it against the installed configuration and relevant manufacturer documentation before approval; a matching series name alone is not sufficient.
04
Which records should I request for an ICS Triplex purchase?
Identify the documents your purchasing and engineering teams need, such as item photographs, condition details or available inspection records. Ask what can be provided for the offered unit and agree the required evidence before committing to the order.
05
Does a catalogue entry confirm that an ICS Triplex item is ready to ship?
No. The listing is a starting point for an enquiry. Request current availability, the proposed condition and estimated dispatch timing for the exact reference, then check the quotation and shipping details against your required date.
Include the manufacturer, part number and quantity for each item, plus your delivery destination and required date. Add label photos or equipment details if a reference is unclear.