Speak to a sourcing specialist
sales13@apterpower.com

General information

  • Is Apter Power an authorised manufacturer distributor?
    Apter Power is an independent supplier, not an authorised distributor or representative of the manufacturers shown on this website. Brand names identify the products offered. Manufacturer warranty or technical support applies only when expressly confirmed for your order.
  • What should I include in an RFQ or a multiple-part enquiry?
    Start with the manufacturer, complete part number, quantity, delivery destination and required arrival date. Add a readable label photo if the reference is incomplete, and mention any mandatory revision or packaging requirement. For several items, attach a parts list. Do not send passwords or unrelated sensitive information. Send an RFQ (mailto:sales13@apterpower.com?subject=Parts%20RFQ)
  • What information can I request for supplier approval?
    Ask for the company identity and service information needed for your initial supplier check. If your review includes certification, specify the certificate holder, scope and validity details you need to verify. Send formal onboarding questionnaires and approval deadlines to your account contact.
  • How can I contact Apter Power about a part or an order?
    Email sales13@apterpower.com or use the contact details shown on this website. Include the complete part number and quantity for an enquiry, or the quotation or order reference for an update. Replying to the existing conversation keeps the relevant history together. Email our team (mailto:sales13@apterpower.com)
  • Where can I find the policies that apply to my purchase?
    Your quotation and order documents identify the agreed supply and commercial terms. Review the payment, warranty and return details in our FAQs, and request the written terms for your order before acceptance. Keep the accepted documents with your purchasing records. Review warranty details (http://47.254.3.106/faqs/returns-refunds-and-warranty/)
  • Can purchasing and engineering work from the same enquiry?
    Yes. Include the people responsible for technical approval, purchasing and delivery, and nominate a main contact. Separate mandatory technical requirements from preferences, and identify who can approve a proposed revision or alternative.
  • When should I specify inspection, labelling or delivery documents?
    Include mandatory documents and acceptance criteria in the initial enquiry. Identify the inspection records, labels, packing documents or other evidence needed for approval. Availability must be confirmed for the offered unit before you accept the quotation.
  • How do I follow up on an enquiry?
    Reply to the original conversation with the part number or quotation reference. Highlight any changed quantity, revision, destination or deadline. For an urgent update, contact the team using the website details and refer to the same enquiry.

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SUBMIT YOUR REQUIREMENT

One part or a full list. Start here.

Send a part number, a label photo or your full parts list. Tell us your deadline and we’ll help you work through the sourcing options.
+86 18030235313 Call with your part number or order reference.