Speak to a sourcing specialist
sales13@apterpower.com

Distributors

  • Can you source an obsolete or unlisted part for my customer?
    For a resale enquiry, send the manufacturer's complete reference, quantity, destination and your customer's required revision or approval criteria. Include label photos for older equipment. Request written availability and lead-time confirmation before committing to your customer. An unlisted or legacy reference does not establish current manufacture or manufacturer support.
  • Can I request pricing for quantities, projects or repeat demand?
    Yes. Send the exact references, quantities, delivery schedule and project or stock requirement for a quotation. Identify any repeat-order forecast and packaging needs. Pricing and availability are reviewed for the request; a distributor enquiry does not automatically create a discount or credit arrangement. Discuss distributor requirements (sales13@apterpower.com)
  • What should I confirm before quoting availability to my customer?
    A website listing does not confirm stock or reserve a unit. Send the complete reference, quantity and customer deadline for a current offer. Check its validity, product condition and dispatch conditions before making your own commitment. A stock hold applies only when agreed in writing.
  • Can you deliver to my customer with neutral packing?
    Include the customer delivery address and exact packaging or documentation request with your RFQ. Our team must confirm whether the arrangement is possible for that product and destination before order acceptance. Agree the consignee, shipping documents and contact responsibilities in writing.
  • How do we agree shipping and customs documents for resale?
    Provide the consignee, destination, importer details and required documents before shipment. If delivery is to your customer, agree the document content and receiving contact in writing. The quotation and delivery terms define responsibility for customs clearance, duties and taxes.
  • Who handles warranty if I resell the part?
    State that the order is for resale and agree the claim contact before purchase. Retain the original invoice, serial number and dispatch date. Resale does not by itself establish transferable coverage or restart a warranty period; confirm any end-customer support arrangement in writing.
  • Does a distributor enquiry include credit or a cooperation agreement?
    A distributor enquiry does not automatically establish a discount, trade credit or cooperation agreement. Standard orders require full cleared payment before dispatch, and credit cards and trade credit are not available. Any separately approved arrangement must be confirmed in writing on the applicable documents.
  • How do we keep a sourcing request moving?
    Reply to the original conversation with the part number or quotation reference. Highlight any changed quantity, revision, destination or deadline. For an urgent update, contact the team using the website details and refer to the same enquiry.

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SUBMIT YOUR REQUIREMENT

One part or a full list. Start here.

Send a part number, a label photo or your full parts list. Tell us your deadline and we’ll help you work through the sourcing options.
+86 18030235313 Call with your part number or order reference.