Privacy Policy
Xiamen Zhongxinda Hydrogen Technology Co., Ltd. (hereafter referred to as "Apter Power", "we", “us”or "our") is the operator of [www.ApterPower.com] website and the processor of personal information collected by this website. Apter Power understands the importance of privacy to you, and will value and protect your privacy.
This Privacy Policy (hereafter referred to as the "Policy") sets out how your personal information on the [www.ApterPower.com] website will be collected, used and disclosed, but this Policy may not cover all possible data processing situations. Please read and understand this Policy carefully before submitting your personal information to Apter Power
This Policy applies to websites and products and services of Apter Power that display this Privacy Policy or link to this Privacy Policy. Information relating to the collection of specific data of products or services may be set forth by Apter Power in a special privacy notice or supplementary statement issued by Apter Power for a particular product or service, or in a notice provided at the time of collection of data.
If you do not consent to your personal Information being processed in accordance with this Privacy Policy, please do not provide your information upon request and stop using the Site. By continuing to use this site, you confirm our policies regarding your personal information as set out in this Privacy Policy.
1. How we collect and use your personal information
1.1 Definition
Personal information refers to all kinds of information recorded electronically or by other means relating to identified or identifiable natural persons, excluding the information after anonymization. We may collect your personal information when you use products and services of Apter Power or when you interact with us.
1.2 What Personal Information we collect
The specific types of data collected will vary depending on the products and services you use and how you interact with us. You are not required to provide personal information to Zhongxinda, but in some cases, if you choose not to provide such information, we may not be able to provide you with relevant products or services, and we may not be able to respond to or solve your problems. We will only collect and use your personal information for the purposes described in this statement. The personal information we may collect includes:
1.2.1 The information you provide to us
(1) Account registration information. When registering an account,
we will ask you to provide relevant personal information, including your name, account number, password, email address, contact number, etc.
(2) Personal contact information. When you contact us, provide us with comments, suggestions or inquiries, participate in our online and offline activities, subscribe to marketing materials, etc., you can leave your contact information, including your name, company name, position, email address, telephone number, etc.
1.2.2 Information acquired during your interaction with us or use of our products and services
(1) Device and network information. We will collect device information , such as device type, device name or model, device identifier, operating system type and version, browser type and version, screen resolution, language Settings, IP address, network service provider, and other technical information that varies by product.
(2) Interaction record information. Such information will be submitted directly to us by you when you use our website, products or services, or when you interact with us. Such as the information request you provide to us, including the query information you enter or the questions or information you provide in order to obtain customer support. Your communication records online, by phone, email, online and offline activities, etc.
(3) Log information. When you use our services or view content provided by us, we will automatically collect and store necessary log information, such as service access time, page path, client IP address, event information (such as error, crash, restart, upgrade), and so on.
1.2.3 Cookies and other similar technologies
Cookie is a text file. To ensure the normal operation of the Website and improve your website use experience, we may use cookies or similar technologies to collect cache information about your device model, operating system, non-fixed device identifier, login IP address and your browsing and clicking history, so as to view your network environment. Through cookies, we can identify you when you visit our Website, continuously improve our website to make it easier to use and adapt our website to your needs. You may also change your browser settings to deny the use of cookies, but this may affect your use of certain features of our site.
In addition to cookies, we may use other similar technologies such as web beacons and pixel tags on our websites. If you do not wish your activities to be tracked in this way, you can unsubscribe from our mailing list anytime.
By using our website, you agree the use of cookies and other similar technologies as described above.
1.2.4 Third party source information and public information
We may obtain relevant data from public and commercial third parties or open sources where required by law, for example, we purchase statistical data from other companies to support our services.
We may also collect and use non-identifying data. Non-identifying data is data that cannot be used to identify individuals. For example, we might collect aggregated statistics, such as website visits. We collect this data to understand how users use their websites, products and services. By doing so, we can improve our services and better meet the needs of our customers. We may, in our sole discretion, collect, use, process, transfer or disclose non-identifying data for other purposes. We will do our best to separate your personal information from non-identifying data and use both separately. If personal information is mixed with non-identifying data, it will still be treated as personal information processing.
1.3 How we use your Personal Information
We may use your personal information for the following purposes:
(1) To Create an account. Customers interested in Apter Power products and services can create accounts on our website. This account can provide you with identity authentication, rights management when using our website; Contact you, send you important notifications, etc. To create an account, we will collect the personal information you provide us, including your name, account number, password, email address, contact number, country or region.
(2) To respond to your request for interaction. When you visit our website for online or offline activities, demand for changing or providing your requested information (such as marketing data of the product or service, subscribe to the electronic magazine), or contact us for any problems or product information (such as providing technical support, provide us with comments, suggestions, questions, etc.), we will collect from you the following information:
|
|
Type of data |
Purpose/activity |
|
Contact Information |
Your name, email address, telephone number, address, company name, position, etc |
For communicating with you, such as sending you the e-magazine you subscribe to, replying to your inquiries, comments or suggestions to us, etc |
|
Interaction Record |
Your information requests, phone calls, emails, online and offline activity records, etc |
For responding to your requests, such as sending you the e-magazine you subscribe to, get your comments, suggestions, etc |
(3) To recommend related content, products or services. To send you, with your consent, information about products and services that may be of interest to you; Invite you to participate in our activities (including promotional activities), market research or satisfaction survey; Or provide personalized content and services for you when you visit websites, APPS and other online platforms. We will collect from you the following information:
|
|
Type of data |
Purpose/activity |
|
Contact Information |
Your name, email address, telephone number, company name, position, industry, etc |
For communicating with you, such as sending you the e-magazine you subscribe to, replying to your inquiries, comments or suggestions to us, etc |
|
Interaction Record |
You load web pages, play videos, download PDF files, and share interactive information on social media |
For understanding your concerns about our website or products in order to provide you with more accurate and appropriate information or services |
|
Device and Network Information |
Device type, device name or model, device identifier, operating system type and version, browser type and version, screen resolution, language setting, IP address, and network service provider |
For summarizing and analyzing the access effect and statistical data of websites, APPS and other online platforms, so as to continuously optimize your experience |
If you do not want to receive such information, you can unsubscribe at any time according to the SMS prompt or other means provided by us.
(4) Other situations：
a. Troubleshoot errors if you choose to send error details to us.
b. Protect the security of our products, services and customers or users by implementing and improving our anti-loss and anti-fraud programs.
c. Comply with and enforce applicable legal requirements, relevant industry standards or our policies.
Based on the above purposes, we may collect the following information from you:
|
|
Type of date |
Purpose/activity |
|
Log Information |
Service request time, request protocol type, client IP address, successful request status, requested resource path, and client device information (such as device type, operating system type, and version), and so on |
For fulfilling statutory obligations, ensuring reliable and stable operation of products or services, and optimizing products and services |
2. How we store and disclose your personal information
2.1 How we store your personal information
We employ appropriate physical, administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption to keep data confidential; We will use protection mechanisms to protect our data from malicious attacks; We will deploy access control mechanisms to ensure that only authorized personnel have access to personal information; And we will conduct security and privacy protection training courses to enhance staff's awareness of the importance of protecting personal information. We will do our best to protect your personal information, but please note that no security measure can be watertight.
Because the storage period of data may vary based on different scenarios and products and services, the following criteria for determining the retention period will apply unless the retention period is extended as required by law or permitted: The time required to retain personal information to complete the business purpose, including providing products and services, maintaining the corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of the system, products and services, responding to possible user inquiries or complaints, problem positioning, etc.; Whether users agree to a longer retention period; Whether there are special requirements for data retention by law or contract, etc. As long as your account is necessary to provide you with services, we will retain your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on this account, and delete or anonymize your personal information without special legal requirements.
2.2 How we disclose your personal information
We will normally follow this policy and take appropriate measures to protect your rights, but we will share your personal information with third parties when it is reasonably necessary to:
(1) In cases where certain services are provided by our authorized partners, we may share your personal Information with those partners as described in this Policy. For example, entrusting partners to handle hotlines, send emails, provide technical support on our behalf. We will ask our partners not to retain, use or disclose your personal information for any purpose other than to provide services to us;
(2) We may disclose personal information between affiliated companies of Apter Power. We will only disclose your information within affiliated companies of Apter Power for specific, clear and legal purposes, and will only disclose information necessary for the provision of services. All affiliated companies can only use your personal information in accordance with this Privacy Policy;
(3) We may also disclose your personal information to relevant regulatory, judicial, law enforcement or other government authorities when required by law or in response to legal procedures. In some jurisdictions, your personal information may also be disclosed to counterparties if we are involved in restructuring, merger or bankruptcy and liquidation proceedings.
(4) We will also disclose your data when there is a reasonable need to do so, such as when it is necessary and appropriate to enforce contracts and when we believe it is necessary to prevent physical damage or property damage or to investigate possible or actual illegal conduct.
3. Your rights in personal information processing activities
You enjoy all legal rights to the extent permitted by mainland Laws and regulations of the People's Republic of China regarding any personal information we hold about you.
Subject to legal requirements, you have the following rights : (1) The right to access and copy the specific personal information we hold about you; (2) Request us to update or correct your inaccurate personal information; (3) Refuse or limit our use of your personal Information; (4) Request us to delete your personal information; (5) Require us to explain the personal information processing rules. If you want to exercise the relevant rights, please contact us through 【】. For security purposes, you may need to provide a written request. We refuse to process requests if we have reasonable grounds to believe they are deceptive, unenforceable, or violate the privacy of others. We may charge you a reasonable fee for complying with data access requests.
4. How we handle the personal information of minors
Our products, websites and services are primarily aimed at adults. Minors under the age of 14 should obtain prior authorization from their parents or guardians before using our services or providing personal information to us.
In the case of personal information collected from minors under the age of 14 with parental consent, we will use or disclose such information only when it is permitted by laws and regulations, expressly agreed by parents or guardians, or necessary for the protection of minors.
If you believe that we have possessed the personal information of a minor without the consent of the parent/guardian, or if you are the parent or guardian of the user and wish to withdraw your consent, please contact us through [ApterPower.com] and we will delete such information.
5. Third party providers and their services
To ensure a smooth browsing experience, you may receive content or web links from third parties outside of us and our partners (the "Third Parties"). We have no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.
We have no control over the privacy and data protection policies of third parties and such third parties are not bound by this Policy. Please also refer to the privacy policies of those third parties before submitting your personal information to them.
6. Contact and suggestions
We welcome any questions, comments or requests you may have regarding this policy. To protect compliance with relevant laws and your rights, if you have any privacy complaints or questions, please contact the designated Data Protection Officer at [ApterPower.com]. If you are not satisfied with our feedback, especially if our personal information processing behavior damages your legitimate rights and interests, you can also complain or report to the Internet information, telecommunications, public security, industry and commerce and other regulatory authorities.
7. Changes to This Policy
We reserve the right to update or amend this Policy from time to time. If our Privacy Policy changes, we will post the latest version of the Privacy Policy here. Please visit this page periodically to check for any updates or changes to this policy.
